Avayaの132-S-712.2 132-S-900.7 132-S-900.6認証試験の合格証は多くのIT者になる夢を持つ方がとりたいです。でも、その試験はITの専門知識と経験が必要なので、合格するために一般的にも大量の時間とエネルギーをかからなければならなくて、助簡単ではありません。IT-Passports.comは素早く君のAvaya試験に関する知識を補充できて、君の時間とエネルギーが節約させるウェブサイトでございます。IT-Passports.comのことに興味があったらネットで提供した部分資料をダウンロードしてください。
IT-Passports.comのAvayaの132-S-712.2 132-S-900.7 132-S-900.6試験トレーニング資料はあなたがリスクフリー購入することを保証します。購入する前に、あなたはIT-Passports.comが提供した無料な一部の問題と解答をダウンロードして使ってみることができます。IT-Passports.comの問題集の高品質とウェブのインタ—フェ—スが優しいことを見せます。それに、我々は一年間の無料更新サービスを提供します。失敗しましたら、当社は全額で返金して、あなたの利益を保障します。IT-Passports.comが提供した資料は実用性が高くて、絶対あなたに向いています。
試験番号：132-S-712.2問題集
試験科目：Avaya 「Specialist: Avaya Proactive Contact Solutions Design Elective Exam」
問題と解答：全62問
試験番号：132-S-900.7問題集
試験科目：Avaya 「Avaya IP Telephony Design Elective Exam」
問題と解答：全77問
試験番号：132-S-900.6問題集
試験科目：Avaya 「Avaya IP Telephony Design Elective Exam」
問題と解答：全103問
君はまだAvayaの132-S-712.2 132-S-900.7 132-S-900.6認証試験を通じての大きい難度が悩んでいますか？ 君はまだAvaya 132-S-712.2 132-S-900.7 132-S-900.6認証試験に合格するために寝食を忘れて頑張って復習しますか？ 早くてAvaya 132-S-712.2 132-S-900.7 132-S-900.6認証試験を通りたいですか？IT-Passports.comを選択しましょう！IT-Passports.comはきみのIT夢に向かって力になりますよ。IT-Passports.comは多種なIT認証試験を受ける方を正確な資料を提供者でございます。弊社の無料なサンプルを遠慮なくダウンロードしてください。
IT-Passports.comは１００％の合格率を保証するだけでなく、1年間の無料なオンラインの更新を提供しております。最新の資源と最新の動態が第一時間にお客様に知らせいたします。何の問題があったらお気軽に聞いてください。
購入前にお試し,私たちの試験の質問と回答のいずれかの無料サンプルをダウンロード：http://www.it-passports.com/132-S-712.2.html
NO.1 When using the Avaya Solution Designer tool, the License Quantity for Agent Connections should be
equal to the total number of _____.
A.agents in a typical shift
B.simultaneous headset connections
C.inbound lines purchased by the customer
D.outbound lines purchased by the customer
Answer:B
Avaya 132-S-712.2 132-S-712.2認証試験
NO.2 The Avaya Proactive Contact access server provides which two functions within the system? (Choose
two.)
A.connects calls to agents
B.manages the internal LAN
C.serves as a dial-in point for access to the digital switch and CPU
D.is the interface that supervisors and agents use on their computers
Answer:B C
Avaya 132-S-712.2認定証 132-S-712.2 132-S-712.2
NO.3 You are using the Avaya Solution Designer. What is the correct input on the ACD line on the Predictive
Agent Blend software screen for an Avaya Proactive Contact System using Predictive Agent Blending
with one ACD?
A.leave line blank
B.type in the number 1
C.leave line at the default (0)
D.type in the ACD brand name
Answer:C
Avaya 132-S-712.2問題集 132-S-712.2
NO.4 What is Update Time?
A.the time period that begins when the agent greets the customer and ends when the customer hangs up
B.the time period that begins when the customer hangs up and ends when the agent releases the
customer record
C.the time period that begins when the agent releases the customer record and ends when the agent
receives the next call
D.the time period that begins when the customer first tells the agent pertinent information and the agent
records it and ends when the agent releases the record
Answer:B
Avaya 132-S-712.2問題集 132-S-712.2 132-S-712.2
NO.5 Your customer has difficulty sorting through their current system's reports to give supervisors
information that pertains only to their particular group. Which feature should in Avaya Proactive Contact
meets the customer's need?
A.Shared Lists
B.Unit Work List
C.List Distribution
D.Hierarchy Manager
Answer:D
Avaya 132-S-712.2 132-S-712.2過去問 132-S-712.2
NO.6 Your customer has a group of agents that handle clerical and other duties and who handle calls only
when needed. A supervisor notifies these agents when they need to answer calls because calls are
queueing or being abandoned. However, the response is often too late to be of much help and the result
is many abandoned calls. Which Avaya Proactive Contact feature meets this customer's needs?
A.Virtual Agent
B.Person to Person
C.Intelligent Call Blending
D.Native Voice & Data Transfer
Answer:B
Avaya 132-S-712.2 132-S-712.2認定試験 132-S-712.2 132-S-712.2認定証
NO.7 Which two telemarketing situations would merit greater than a 2:1 line to agent ratio? (Choose two.)
A.using unconfirmed contact data
B.using one of the call blending solutions
C.using unsolicited calling lists (cold calling individuals)
D.calling customers with multiple contact numbers (home, business, etc.)
Answer:A C
Avaya認定証 132-S-712.2 132-S-712.2
NO.8 Which feature meets the needs of customers who want to run jobs that play messages to both phones
answered by live customers and phones answered by answering machines?
A.Autowrap
B.Virtual Agent
C.Agent Blending
D.Managed Dialing
Answer:B
Avaya参考書 132-S-712.2 132-S-712.2 132-S-712.2 132-S-712.2練習問題
NO.9 Which tool is new to the Editor Application in the Avaya Proactive Contact Supervisor software?
A.verification of jobs
B.record selection reports
C.messages files and scripts
D.IVR fields in record selections
Answer:C
Avaya 132-S-712.2 132-S-712.2 132-S-712.2認定証
NO.10 Your customer runs a collections call center. When an inbound call comes in, your customer wants be
able to keep the customer from being called back on the outbound jobs if payment was received on the
inbound call. Which feature automatically marks records as uncallable on outbound jobs if the agent uses
a code indicating an inbound call resulted in a payment from the customer?
A.Do Not Call
B.Sales Verification
C.Generic Postupdate
D.Realtime Campaign Update
Answer:D
Avaya過去問 132-S-712.2 132-S-712.2問題集 132-S-712.2認証試験
没有评论:
发表评论